Customer Care

Forms and Resources
These forms are used to track warranty related issues. 
The homeowner may choose the appropriate form based on their date of possession.

Construction Performance Guidelines

Monthly Maintenance Checklist

All 30 Day Form, Year End Form and Second Year Form will be available to you by your move-in-date.

Customer Service
Maria Gomes
Office Address: Suite #1114 – 105 Main St West, Hamilton, ON. L8N 1G6
Office Hours: By Appointment Only

416.319.7076 ext: 7

For all inquiries, matters and questions please email us your name, phone number and someone will return your request within 24 hours at

For all other utility related matters and after hour Emergencies Please Contact:

Horizon Electric (Electrical related service in Hamilton): 905.522.9200

Union Gas (Heat related service in Hamilton): 1.877.969.0999

Hydro One (Ontario wide Electric Service Information Centre): 1.800.434.1235

Water (City of Hamilton): 905.546.2489